All you need to know.
Practice Fees – Items not covered by Medicare are subjected to constant changes.
Kindly check with the reception staff to confirm the fee before service.
Privacy Information
Our Team
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Space to make your
greatest impact.
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People Who Love Our Place
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Emergency – contact 000
Appointments:
Appointments can be made either online through our website or by calling the practice 08 9417 1009
Privacy Information
All information about you held in this practice is kept in confidence because we value your privacy. All patients’ records are kept confidential. With the introduction of the Privacy Act Amendment (2000) we remain committed to protecting your privacy. The information from the patients will not be disclosed to any other person without the consent of the patient except in circumstances where the information could cause danger to the patient or others and for medico legal purpose.
Patients will be asked to sign a consent form to allow those involved in your healthcare, access to the information necessary to continue the high standard of health service patients expect of us. (This includes Pathology, Radiology, Specialists, Allied Health etc.)
Emergency appointments are made on the same day by calling the practice.
All appointments are to be kept promptly. A fee of $50 will be incurred for non-appearance without cancellation at least 4 hours before the appointment. Please call the reception if there are any emergency reasons.
Reminder System
We consider your participation in health monitoring to be an essential part of your health care. We operate an extensive reminder system designed to ensure the opportunity of attendance. We use SMS message, phone call or letters for the reminder and recalls. You may opt your preferred method of recalls.
Test Results
Patients are advised to make a follow up appointment to discuss all blood test and imaging results. If there is any abnormality in the test results, reception staff will contact you either by telephone, SMS or by letter to make urgent/non urgent appointment with doctor to discuss the results. The administration and nursing staff do not have the authority to release the details of your results. They can only notify you if these results are normal or abnormal.
Telephone calls
if you want to contact the doctor over the phone, you may have to book a telephone consult. Telephone consultations are privately billed and there is no medicare rebates for telephone consultation. If you just have a query to ask doctor, then request receptionist who will check with doctor and will advise you further course of action.
Feedback and Complaints
We welcome your feedback to improve our care and rectify any shortcomings. We take your complaints seriously. We believe all problems are best dealt with through the practice. You may directly contact our practice manager through our practice number 08 9417 1009 or email p.manager@southlakefamilypractice.com.au. You will be contacted as soon as possible.
Download forms:
Consent to use email communication
New Patient Form
Patient Change of Details Form
Request to Transfer Medical Record Form
Telehealth Cosent for Medicare Form
GP Services available at South Lake Family Practice.
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Mental Health & Counselling
- Stress/Anxiety/Panic Disorders
- Depression
- Bipolar disorders
In our medical centre we provide following services (but not limited to):
Urgent Care: Acute Medical Care – Chest pains, headaches, abdominal pains, acute respiratory infections etc.
Minor injuries, Acute limb injuries / bone fracture management / plaster of Paris and fibreglass Casts, sports injuries and occupational injuries.
Men’s Health
- Prostate checks
- Sexual health
Chronic Disease Management
- Diabetes
- Heart Diseases – Coronary Artery Disease, Heart failure, Arrhythmias
- Respiratory conditions- Asthma, COPD
- Chronic Pain – Osteoarthritis, Muscular diseases
- Neurological Disorders- Parkinsonism, Seizure disorders
Paediatrics
- Acute Paediatric medical conditions
- Neonatal check ups
- Post natal checks
- Childhood immunisations
Aged Care
Yearly Comprehensive Health assessment and risk reduction
Women Health – Doctors at South Lake Family Practice are experienced in managing all types of woman's health.
- Antenatal checks / including screening Ultrasound scan.
- Post natal checks
- Intra-uterine device (IUD) / Mirena insertion and removal
- depo-contraceptions insertion
- Implanon and all types of contraceptive devices
- PAP Smear & Cervical Screening Tests
- Breast Checks
- Sexual health
- All types of Gynaecology problems
Minor surgeries
- Ingrowing toenail excision
- Excision of lipoma, sebaceous cysts, warts
- Cosmetic removal of surgeries of skin lesions/ lumps
Immunisation
Advanced Skin cancer Management
- At our medical centre we do:
- Computerised skin cancer screening & mole mapping
- Advanced Skin Cancer Surgery- Head and neck skin cancers.
- Cryotherapy
The Varicose Veins Clinic
- Injection Sclerotherapy
- EVLA ( Laser ) treatment
- Phlebectomy ( excision of varicose veins )
- and other methods available
Cosmetic Medicine
- Wrinkle relaxing treatment
- Dermal fillers
- PRP injection and skin rejuvenation treatment
Travel advice
- Work place injuries / workers compensation certificates
- Pre-employment medical
- Insurance medical
Contact Us
At South Lake Family Practice.
Contact us at South Lake Family Practice today!
South Lake Family Practice
Lakes Shopping Centre
Shop 2, 620, Northlake Road, South Lake WA 6164
Tel: 08 9417 1009
Fax: 08 6154 6480
Email:- reception@southlakefamilypractice.com.au